Contractual Arrangements
· AACO
· Aetna
· ALS Association
· AmeriChoice
· Amerihealth
· Bravo
· Care Scout
· CIGNA
· Fox Chase Cancer Center
· Gentiva Care Centrix
· Health Net
· Health Partners
· Homelink
· Independence Blue Cross
· Keycare 65
· Keystone Health Plan East
· Keystone Mercy Health Plan
· Medicare/Medicaid
· Personal Choice
· Personal Choice 65
· PHMC
· Theracom
· Tricare
· United Healthcare
· Veterans Administration

Phone: (215) 836-2440
FAX: (215) 836-2509
E-mail: patient referral@keystonecare.com

Home Health Services
HIV/AIDS Care Continuum
Specialty Programs
Private Duty Care
Comprehensive Wound Care

Required Information for a Referral
· Patient Information
· Patient Demographics
· Discharge Diagnosis
· Medical History
· Services Requested
· Start of Care Date
· Insurance/Payor Source
· Policy and Authorization Numbers
· Referring Physician
· Contact Information
· Primary Physician
· Contact Information for Follow-up

Service Area
· Philadelphia, Montgomery, Delaware and Bucks Counties

Home Care Eligibility
· Medical necessity
· Intermittent skilled need
· Physician certification and management of the plan of care
· Home bound as determined by insurance plan

Comfort Care/Private Pay Guidelines
· Assistance with activities of daily living at home or in a facility
· Respite care for relief of family caregivers
· Private pay and insurance coverage review

Staff Inservices & Community Workshops
Keystone is committed to educating professionals and the community about home care and hospice options. Keystone staff and volunteers are knowledgeable speakers on a variety of topics for hospitals, assisted living facilities, schools, community groups, and religious institutions. All programs are tailored to the specific interests and needs of each audience.

Click here to view a comprehensive listing of presentation topics. Please click here to schedule an educational session.

Education Resources

Keystone has published a series of informational handouts on topics relating to living with a serious illness, advance care planning, and communicating effectively when discussing end of life care options. Click on the topic below to open and print a PDF of your desired topic.

"I've Been Diagnosed...Now What?":
Guidance for those living with a serious illness

Quality-of-Life Newsletters present end-of-life care news and clinical findings for physicians and medical professionals and are provided as an educational resource by Keystone. Click on the links below to view and print a PDF of an issue.

Nov/Dec/Jan 05-06 Improving Access to Care in Nursing Homes, Families Find Greater Benefits from Longer Hospice Stays, Heart Failure Treatment, End-Stage Renal Disease, Saying Goodbye

Feb/March/April 06 Heart Failure Guidelines, Artificial Nutrition, Teachable Moments to Improve Care of Dying Patients, Palliative Sedation, Communicating Beyond Advance Directives

May/June/July 06 Culturally Competent Care, Improving Care for Nursing Home Residents, Post-Acute Care Settings, Dignity Therapy, Improving Nutrition and Hydration Decision Making

Aug/Sept/Oct 06 Helping Patients with End-of-Life Planning, Guidelines for Delivering Bad News, Dealing with Parents of Dying Children

Feb/March/April 07 Opiates, Patient Abandonment, Hospice and Palliative Care aas a Medical Subspecialty, Clinical Approaches to Recognition and Management of Frailty in Older Patients, Addressing Spirituality,Tailoring Prognosis Discussions

May/June/July 07 Patient-Centered Management, Support of Spiritual Needs Linked to Improved Quality of Life, Spiritual Assessment Tool, Assessment and Palliative Treatment of Fatigue, ICU Family Conferences

May/June/July 08 Advanced Dementia, Pain and Dyspnea Study, Hospice Care Reduces Medicare Costs, Uncertain Prognosis in Pediatric Patients